Lead Mission Support Technician (OA)
Company Name:
Department Of The Interior
All U.S. Citizens - No previous Federal Service is required. This is a permanent position. Work Schedule is Full Time. Explore a new career with the BLM - where our people are our greatest natural resource.
For additional information about the BLM, please visit Our website.
This position is located in the Federal Law Enforcement Communications Center, Phoenix, AZ. Information about Phoenix and the local area can be found at Phoenix, AZ. U.S. Citizenship is required Be sure to read the How to Apply and Required Documents Sections You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Land Direct Deposit Required The incumbent serves as the on-site Lead Dispatcher to 3 or more dispatchers providing direction and support coordination activities in an Interagency Law Enforcement Communications Center providing full service 24-hours a day, seven days a week. Maintains on-site access to and performs computerized investigations and searches utilizing the following systems: - Arizona Criminal Justice Information Systems (ACJIS) - National Crime Information Center (NCIC) - National Law Enforcement Telecommunication System (NLETS). Serves as a public emergency answering point for the Bureau of Land Management (BLM), National Park Service (NPS), United States Fish and Wildlife Service (USF&WS;) and the United States Forest Service (USFS). Supports multi agency, Homeland Security and counter narcotics efforts on the international border of The United States and The Republic of Mexico. Provides administrative tracking for multiple BLM units. Serves as the point of contact for scheduling aircraft for Statewide Law Enforcement flights.
This position requires regular and recurring overtime and rotating shift (nights, weekends, & holidays) work.
This position requires a qualified typist, able to type a minimum of 40 words per minute. For GS-08: 1 year of specialized experience equivalent to at least the GS-07 level or equivalant in the Federal service. Examples of specialized experience include but are not limited to: Work involving providing assistance to Law Enforcement personnel in the field, as well as emergency assistance to the general public; eliciting critical information from reporting parties, who may be hysterical, hostile, uncooperative, traumatized, and/or injured, or who have other communications impediments. Experience using criminal incident reporting systems. Experience operating a multi-channel radio and computer aided dispatch system. Experience monitoring radio traffic effectively. Upon receipt of your complete application package, a review of your application will be made to ensure you meet the basic qualification requirements. Your rating will be based on your responses to the Job Specific Questionnaire and the information stated in your resume. If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. In addition, interviews may be conducted for this position. The interviews may be conducted on a pass/fail basis or may be scored. The job specific questions relate to the following knowledge, skills and abilities required to do the work of this position.
Knowledge and skill in the supervision of subordinate employees.
Knowledge of Federal, State, and Local regulations, laws and jurisdictions pertaining to law enforcement and emergency dispatching
Ability to monitor and direct radio traffic effectively
Ability to provide professional support in calm, organized manner
To preview questions please click here. In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement - please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade (GS-07) of the position to be filled.
This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified.
Must be able to type a minimum speed of 40wpm.
Must be willing and able to work rotating shifts, (including nights, weekends, and holidays), and frequent overtime.
Must be able to obtain and maintain an Arizona Criminal Justice System Terminal Operator Certification within 6 months of hire.
You must meet all qualification requirements by the closing date of the announcement.
To receive consideration for this position, you must provide a complete Application Package, which includes ALL of the following items: 1. Your responses to the Assessment Questionnaire; 2. Your resume; and 3. Applicable supporting documents specified in the Required Documents section of this job announcement.
Click on the button Apply OnLine and login to MY USAJOBS.
If you haven't already registered with USAJOBS, the system will require you to create a user name and password, complete a questionnaire and paste or type a resume into USAJOBS.
If you have already registered with USAJOBS and forgot your login information, select the Did you forget your username and/or password link.
Your application package must be submitted by 11:59 PM Eastern Time by the closing date of this announcement.
If you need assistance in applying on-line, please contact the HR Office at or . If applying on-line poses a hardship for you (i.e. you do not have access to the internet) you must contact us prior to the closing date of the announcement for an alternative method of applying. In addition to the online application (resume and responses to the questionnaire), you are required to submit the following forms:
If using education to qualify, you must provide copy of Transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. If your degree is from a Foreign Institution See Foreign Education.
Former PLC Member: Submit a copy of your Certificate of Eligibility for Noncompetitive Hiring along with a copy of your PLC Participant Verification Work Hours Sheet.
Veterans' Preference: If you are entitled to veterans' preference, you should indicate the level of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be adjudicated (verified) by the employing agency using the documents you provide.
For 0-point Sole survivorship veterans' preference (SSP), please provide the documentation you received granting this preference.
For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.
For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation.
For more information on which type of preference is applicable please visit VetGuide.
Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibles: documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.
You may submit your documents either via Auto-Requested Fax or by uploading your documents from your USAJOBS Profile.
Auto-Requested Fax: allows you to submit required documentation that will be electronically displayed along with your resume. The opportunity to do this will be provided during the application process by a pop-up message option to generate an auto-requested fax cover sheet.
UPLOADING DOCUMENTS: Instead of faxing your documents you may use the uploading procedures thru Applicant Manager. Do not use both options.
Hard copy paper supplemental documents, submitted without prior Human Resources approval, will be considered as an incomplete application.
Required documentation must be submitted by 11:59 p.m. Eastern Time, on the closing date of this announcement.
If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify documents and/or answers submitted by an applicant. You will be notified of the status of your application as the qualification review process is conducted.
You may also check the status of your application by viewing your MY USAJOBs account. SELECTIVE SERVICE: Male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. To register or verify your registration go to the Selective Service System website.
May require completion of a 1 year probationary period.
The incumbent has little or no control over the volume of incoming tasks or their urgency. The work involves complex multi-tasking using multiple computer aided systems simultaneously while responding to potentially life threatening or catastrophic emergencies. The incumbent must be able to coordinate radio and telephone communications while operating diverse computer systems under rigid constraints of time procedure. The majority of the work is conducted in an office setting with adequate lighting and environmental control. The work involves periods of potentially stressful situations.
Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.
Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Program (ICTAP): CTAP provides eligible surplus and displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. Information about CTAP/ICTAP eligibility is available from OPM's Career Transition Resources website at CTAP or ICTAP. If your agency has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration or that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) This vacancy is within your CTAP/ICTAP eligibility; 2) You apply under the instructions in this announcement; and 3) You are found well-qualified for this vacancy. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of CTAP/ICTAP eligibility, or a copy of your separation personnel action form.
CTAP and ICTAP eligibles will be considered well qualified if they fall within the Highly or Best Qualified categories on the rating criteria for this position.
This position requires regular and recurring overtime and shift work.
This position requires a qualified typist, able to type a minimum of 40 words per minute. !benefits.hms?orgId=3&jnum;=110130Estimated Salary: $20 to $28 per hour based on qualifications.
Department Of The Interior
All U.S. Citizens - No previous Federal Service is required. This is a permanent position. Work Schedule is Full Time. Explore a new career with the BLM - where our people are our greatest natural resource.
For additional information about the BLM, please visit Our website.
This position is located in the Federal Law Enforcement Communications Center, Phoenix, AZ. Information about Phoenix and the local area can be found at Phoenix, AZ. U.S. Citizenship is required Be sure to read the How to Apply and Required Documents Sections You cannot hold an active real estate license, nor can you have an interest or hold stocks in firms with interest in Federal Land Direct Deposit Required The incumbent serves as the on-site Lead Dispatcher to 3 or more dispatchers providing direction and support coordination activities in an Interagency Law Enforcement Communications Center providing full service 24-hours a day, seven days a week. Maintains on-site access to and performs computerized investigations and searches utilizing the following systems: - Arizona Criminal Justice Information Systems (ACJIS) - National Crime Information Center (NCIC) - National Law Enforcement Telecommunication System (NLETS). Serves as a public emergency answering point for the Bureau of Land Management (BLM), National Park Service (NPS), United States Fish and Wildlife Service (USF&WS;) and the United States Forest Service (USFS). Supports multi agency, Homeland Security and counter narcotics efforts on the international border of The United States and The Republic of Mexico. Provides administrative tracking for multiple BLM units. Serves as the point of contact for scheduling aircraft for Statewide Law Enforcement flights.
This position requires regular and recurring overtime and rotating shift (nights, weekends, & holidays) work.
This position requires a qualified typist, able to type a minimum of 40 words per minute. For GS-08: 1 year of specialized experience equivalent to at least the GS-07 level or equivalant in the Federal service. Examples of specialized experience include but are not limited to: Work involving providing assistance to Law Enforcement personnel in the field, as well as emergency assistance to the general public; eliciting critical information from reporting parties, who may be hysterical, hostile, uncooperative, traumatized, and/or injured, or who have other communications impediments. Experience using criminal incident reporting systems. Experience operating a multi-channel radio and computer aided dispatch system. Experience monitoring radio traffic effectively. Upon receipt of your complete application package, a review of your application will be made to ensure you meet the basic qualification requirements. Your rating will be based on your responses to the Job Specific Questionnaire and the information stated in your resume. If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. In addition, interviews may be conducted for this position. The interviews may be conducted on a pass/fail basis or may be scored. The job specific questions relate to the following knowledge, skills and abilities required to do the work of this position.
Knowledge and skill in the supervision of subordinate employees.
Knowledge of Federal, State, and Local regulations, laws and jurisdictions pertaining to law enforcement and emergency dispatching
Ability to monitor and direct radio traffic effectively
Ability to provide professional support in calm, organized manner
To preview questions please click here. In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement - please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade (GS-07) of the position to be filled.
This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified.
Must be able to type a minimum speed of 40wpm.
Must be willing and able to work rotating shifts, (including nights, weekends, and holidays), and frequent overtime.
Must be able to obtain and maintain an Arizona Criminal Justice System Terminal Operator Certification within 6 months of hire.
You must meet all qualification requirements by the closing date of the announcement.
To receive consideration for this position, you must provide a complete Application Package, which includes ALL of the following items: 1. Your responses to the Assessment Questionnaire; 2. Your resume; and 3. Applicable supporting documents specified in the Required Documents section of this job announcement.
Click on the button Apply OnLine and login to MY USAJOBS.
If you haven't already registered with USAJOBS, the system will require you to create a user name and password, complete a questionnaire and paste or type a resume into USAJOBS.
If you have already registered with USAJOBS and forgot your login information, select the Did you forget your username and/or password link.
Your application package must be submitted by 11:59 PM Eastern Time by the closing date of this announcement.
If you need assistance in applying on-line, please contact the HR Office at or . If applying on-line poses a hardship for you (i.e. you do not have access to the internet) you must contact us prior to the closing date of the announcement for an alternative method of applying. In addition to the online application (resume and responses to the questionnaire), you are required to submit the following forms:
If using education to qualify, you must provide copy of Transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. If your degree is from a Foreign Institution See Foreign Education.
Former PLC Member: Submit a copy of your Certificate of Eligibility for Noncompetitive Hiring along with a copy of your PLC Participant Verification Work Hours Sheet.
Veterans' Preference: If you are entitled to veterans' preference, you should indicate the level of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be adjudicated (verified) by the employing agency using the documents you provide.
For 0-point Sole survivorship veterans' preference (SSP), please provide the documentation you received granting this preference.
For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.
For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation.
For more information on which type of preference is applicable please visit VetGuide.
Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibles: documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.
You may submit your documents either via Auto-Requested Fax or by uploading your documents from your USAJOBS Profile.
Auto-Requested Fax: allows you to submit required documentation that will be electronically displayed along with your resume. The opportunity to do this will be provided during the application process by a pop-up message option to generate an auto-requested fax cover sheet.
UPLOADING DOCUMENTS: Instead of faxing your documents you may use the uploading procedures thru Applicant Manager. Do not use both options.
Hard copy paper supplemental documents, submitted without prior Human Resources approval, will be considered as an incomplete application.
Required documentation must be submitted by 11:59 p.m. Eastern Time, on the closing date of this announcement.
If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed are received, legible and accurate. HR will not modify documents and/or answers submitted by an applicant. You will be notified of the status of your application as the qualification review process is conducted.
You may also check the status of your application by viewing your MY USAJOBs account. SELECTIVE SERVICE: Male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. To register or verify your registration go to the Selective Service System website.
May require completion of a 1 year probationary period.
The incumbent has little or no control over the volume of incoming tasks or their urgency. The work involves complex multi-tasking using multiple computer aided systems simultaneously while responding to potentially life threatening or catastrophic emergencies. The incumbent must be able to coordinate radio and telephone communications while operating diverse computer systems under rigid constraints of time procedure. The majority of the work is conducted in an office setting with adequate lighting and environmental control. The work involves periods of potentially stressful situations.
Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.
Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Program (ICTAP): CTAP provides eligible surplus and displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. Information about CTAP/ICTAP eligibility is available from OPM's Career Transition Resources website at CTAP or ICTAP. If your agency has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration or that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) This vacancy is within your CTAP/ICTAP eligibility; 2) You apply under the instructions in this announcement; and 3) You are found well-qualified for this vacancy. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of CTAP/ICTAP eligibility, or a copy of your separation personnel action form.
CTAP and ICTAP eligibles will be considered well qualified if they fall within the Highly or Best Qualified categories on the rating criteria for this position.
This position requires regular and recurring overtime and shift work.
This position requires a qualified typist, able to type a minimum of 40 words per minute. !benefits.hms?orgId=3&jnum;=110130Estimated Salary: $20 to $28 per hour based on qualifications.
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