Contract Technical Writer
Location:
2721 N Central Ave, Phoenix, Arizona 85036 United States of AmericaCompany:
Oxford Life Insurance CompanyJob Duties:
Own the research, writing, and editing or professional quality process and job guide documentation that establishes standard procedures across our operational teams in a life insurance accounting and finance environment.
Review Tasks being performed by individuals in the workplace, interviewing individuals performing such tasks.
Mirror/observe individuals performing tasks during the workday.
Work with upper-level management to write detailed procedures to perform each task Develop and create Training Modules for the purpose of training and reference.
Demonstrate the ability to execute the translation of high-level conceptual information and ideas to written material that is thorough and thoughtful for the intended audience Serve as a subject matter expert on operational procedure and processes, advising leadership through sound decision-making on process optimization or areas of risk.
Serve as a senior individual contributor on the operations policy and procedure team, leading by example, displaying a high level of ownership, and mentoring others.
Interact and proactively communicate with varying levels of department and operations leadership to ascertain areas of need or improvement in the program
Qualifications:
2
Years of experience directly related to procedural documentation and content creation Formal writing or technical procedural writing experience required Exceptional verbal and written communication skills Bachelor's degree required Financial services regulatory and compliance knowledge required Sense of ownership and responsibility towards troubleshooting issues and solutions with a self-motivation to accept and complete tasks Highly organized individual with the ability to effectively balance a high volume of tasks of varying degrees of complexity, urgencies, and topics Expert proficiency with Microsoft Office Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround; and ability to switch gears at a moments notice Ability to complete a high volume of tasks and projects with little or no guidance on time management and work organization Able to maintain a high level of integrity and discretion in handling confidential information U-Haul Holding Company, and its family of companies including U-Haul International, Inc.
(U-Haul), continually strives to create a culture of health and wellness.
Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer.
All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.
Information obtained during this process will only be shared on a need to know basis.
Recommended Skills Business Process Improvement Coaching And Mentoring Communication Confidentiality Consulting Content Creation Estimated Salary: $20 to $28 per hour based on qualifications.
2721 N Central Ave, Phoenix, Arizona 85036 United States of AmericaCompany:
Oxford Life Insurance CompanyJob Duties:
Own the research, writing, and editing or professional quality process and job guide documentation that establishes standard procedures across our operational teams in a life insurance accounting and finance environment.
Review Tasks being performed by individuals in the workplace, interviewing individuals performing such tasks.
Mirror/observe individuals performing tasks during the workday.
Work with upper-level management to write detailed procedures to perform each task Develop and create Training Modules for the purpose of training and reference.
Demonstrate the ability to execute the translation of high-level conceptual information and ideas to written material that is thorough and thoughtful for the intended audience Serve as a subject matter expert on operational procedure and processes, advising leadership through sound decision-making on process optimization or areas of risk.
Serve as a senior individual contributor on the operations policy and procedure team, leading by example, displaying a high level of ownership, and mentoring others.
Interact and proactively communicate with varying levels of department and operations leadership to ascertain areas of need or improvement in the program
Qualifications:
2
Years of experience directly related to procedural documentation and content creation Formal writing or technical procedural writing experience required Exceptional verbal and written communication skills Bachelor's degree required Financial services regulatory and compliance knowledge required Sense of ownership and responsibility towards troubleshooting issues and solutions with a self-motivation to accept and complete tasks Highly organized individual with the ability to effectively balance a high volume of tasks of varying degrees of complexity, urgencies, and topics Expert proficiency with Microsoft Office Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround; and ability to switch gears at a moments notice Ability to complete a high volume of tasks and projects with little or no guidance on time management and work organization Able to maintain a high level of integrity and discretion in handling confidential information U-Haul Holding Company, and its family of companies including U-Haul International, Inc.
(U-Haul), continually strives to create a culture of health and wellness.
Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products.
The states in which U-Haul will decline to hire nicotine users are:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer.
All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.
Information obtained during this process will only be shared on a need to know basis.
Recommended Skills Business Process Improvement Coaching And Mentoring Communication Confidentiality Consulting Content Creation Estimated Salary: $20 to $28 per hour based on qualifications.
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