Hair Stylist/Salon Professional- Sally Beauty- Phoenix AZ
OverviewJob DescriptionEssential FunctionSalon Professional duties includes hair consultations, building the customers confidence to do it themselves, lead DIY education based services, lead workshops, educate the customer on products, stay updated on the latest hair trends and techniques, and create content for social media.
Primary Duties70%Customer focused - Demonstrates a commitment to providing outstanding customer serviceInspire and educate every DO IT YOURSELF customerProvides step by step education based services for customersDemonstrate and sell Sally Beauty productsProactively develop new customersAssist and converts customers to products or servicesConsistently increases client retention by building relationships and pre-booking appointments for DIY workshopsShow willingness to grow and continue education to maintain knowledge of the current trendsSafe use of equipment and chemicalsPerform all necessary duties for operational excellence (i.
e.
station sanitation, laundry duties, effective management of appointment booking systems)Attends and completes training, as related to Studio by Sally10%Books appointments for workshopsLead DIY workshops in a group settingMust be comfortable speaking to groups during workshops10%Assist store in selling product, product maintenance, and customer service10%Ability to create content for social media as directed by Studio by SallyAbility to create and share a professional stylist profileKnowledge, Skills and AbilitiesHigh school graduation or GED completion.
Licensed by the state for which you are applying for a role with Studio by SallyPassion for educating customer through DIY methodsProficiency with hair toolsExcellent interpersonal skillsGood verbal communicationSolid understanding of color theoryCreative mindset and a good eye for designAbility to create content for social media, with correct spellingAbility to work a flexible scheduleAbility to work nights, weekends and holidayCompetencies / AttributesFocus on customers - Passion for delivering great customer experiencePassionate Learner, Flexible and Agile Adapter in a fast moving environmentAccountable for the customer experienceProblem solver, with a Can Do AttitudeEngage and Inspire:
High energy with a strong sense of urgencyEarns trust with both the internal and external partnersWorks well with othersStrong communication skillsAbility to create content for Studio by Sally as directedEnthusiasm for the beauty industry and its products.
Strong desire to provide the best communication and education possible for the stores.
Nature and Extent of Direct or Indirect Controls Exercised by the SupervisorX Task Level High Departmental/Division Level HighProject Level High Consultative Level HighThe amount of discretion or freedom this position hasx Strict Adherence to GuidelinesInterprets and Adapts GuidelinesDevelops and Implements GuidelinesWorking Conditions /Physical RequirementsThe position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes.
The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.
g.
, use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
The work area is adequately lighted, heated, and ventilated.
Manager Signature DateCompensation Signature DateStarting at $16hr.
depending on experience %39919509% %%personal%% Recommended Skills Agile Methodology Agility Creativity Customer Experience Customer Relationship Management Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3m0gf70bwj7vkx9p19', 'ExternalApply-j3m0gf70bwj7vkx9p19'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Primary Duties70%Customer focused - Demonstrates a commitment to providing outstanding customer serviceInspire and educate every DO IT YOURSELF customerProvides step by step education based services for customersDemonstrate and sell Sally Beauty productsProactively develop new customersAssist and converts customers to products or servicesConsistently increases client retention by building relationships and pre-booking appointments for DIY workshopsShow willingness to grow and continue education to maintain knowledge of the current trendsSafe use of equipment and chemicalsPerform all necessary duties for operational excellence (i.
e.
station sanitation, laundry duties, effective management of appointment booking systems)Attends and completes training, as related to Studio by Sally10%Books appointments for workshopsLead DIY workshops in a group settingMust be comfortable speaking to groups during workshops10%Assist store in selling product, product maintenance, and customer service10%Ability to create content for social media as directed by Studio by SallyAbility to create and share a professional stylist profileKnowledge, Skills and AbilitiesHigh school graduation or GED completion.
Licensed by the state for which you are applying for a role with Studio by SallyPassion for educating customer through DIY methodsProficiency with hair toolsExcellent interpersonal skillsGood verbal communicationSolid understanding of color theoryCreative mindset and a good eye for designAbility to create content for social media, with correct spellingAbility to work a flexible scheduleAbility to work nights, weekends and holidayCompetencies / AttributesFocus on customers - Passion for delivering great customer experiencePassionate Learner, Flexible and Agile Adapter in a fast moving environmentAccountable for the customer experienceProblem solver, with a Can Do AttitudeEngage and Inspire:
High energy with a strong sense of urgencyEarns trust with both the internal and external partnersWorks well with othersStrong communication skillsAbility to create content for Studio by Sally as directedEnthusiasm for the beauty industry and its products.
Strong desire to provide the best communication and education possible for the stores.
Nature and Extent of Direct or Indirect Controls Exercised by the SupervisorX Task Level High Departmental/Division Level HighProject Level High Consultative Level HighThe amount of discretion or freedom this position hasx Strict Adherence to GuidelinesInterprets and Adapts GuidelinesDevelops and Implements GuidelinesWorking Conditions /Physical RequirementsThe position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes.
The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.
g.
, use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
The work area is adequately lighted, heated, and ventilated.
Manager Signature DateCompensation Signature DateStarting at $16hr.
depending on experience %39919509% %%personal%% Recommended Skills Agile Methodology Agility Creativity Customer Experience Customer Relationship Management Customer Service Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3m0gf70bwj7vkx9p19', 'ExternalApply-j3m0gf70bwj7vkx9p19'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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