Service Desk Engineer
Net2Source Inc.
is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500
employees globally, with over 30
locations in the US and global operations in 32 countries.
We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Position:
Service Desk Engineer Work Location:
Phoenix, AZ - Onsite Duration:
6
months.
Job Descriptiono Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
o Conducting and sharing results from service and operation performance reviews.
o Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
o Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
o Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniqueso Drive, self-motivation and ability to work under own initiativeo Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT serviceso Sound knowledge and experience of supporting range of IT applications, platforms and technologieso Ability to clearly and accurately communicate processes and procedures verbally and in writingo Ability to produce management information reports from ITSM systemsSr.
Account Manager - Enterprise BusinessNet2Source Inc.
Direct # (201) 285-5087 Board # (201) 340-8700 Ext.
509 Fax:
(201) 221-8131Office:
270 Davidson Ave, Suite 704, Somerset, NJ 08873LinkedIn:
https:
//www.
linkedin.
com/in/prashant-singh-b1b23526 Recommended Skills Business Informatics Itil Self Motivation User Assistance It Service Management Problem Solving Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500
employees globally, with over 30
locations in the US and global operations in 32 countries.
We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Position:
Service Desk Engineer Work Location:
Phoenix, AZ - Onsite Duration:
6
months.
Job Descriptiono Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
o Conducting and sharing results from service and operation performance reviews.
o Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
o Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
o Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniqueso Drive, self-motivation and ability to work under own initiativeo Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k) for the delivery of IT serviceso Sound knowledge and experience of supporting range of IT applications, platforms and technologieso Ability to clearly and accurately communicate processes and procedures verbally and in writingo Ability to produce management information reports from ITSM systemsSr.
Account Manager - Enterprise BusinessNet2Source Inc.
Direct # (201) 285-5087 Board # (201) 340-8700 Ext.
509 Fax:
(201) 221-8131Office:
270 Davidson Ave, Suite 704, Somerset, NJ 08873LinkedIn:
https:
//www.
linkedin.
com/in/prashant-singh-b1b23526 Recommended Skills Business Informatics Itil Self Motivation User Assistance It Service Management Problem Solving Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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