Senior Technical Program Manager
DescriptionYou Lead the Way.
We ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success.
Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day.
And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology of #TeamAmex.
How will you make an impact in this role?We are looking for a Senior Technical Program Manager to join the American Express Technology Delivery Excellence Organization.
In this role, you will be responsible for working in partnership with Engineering and Product teams to manage execution and delivery of software to market.
This role uses Agile methodology values, principles, and practices to plan, manage deliver solutions, while gaining insights and fostering continuous improvement in the teams.
Leverages technical knowledge to drive delivery of multi-disciplinary programs across technical, regulatory, and business requirements--from beginning to end.
Translates business objectives into execution strategy.
Anticipates, tracks, and resolves risks, dependencies, and impediments to project delivery.
Responsibilities:
Steers execution on defined, program-level goals for medium-to-high complexity programsWorks within and across team(s) to anticipate, track, and resolve risks and impediments to deliveryFacilitates Agile events and ceremonies that help the Engineering team deliver value incrementally and iteratively; embeds Agile ways of working.
Drives the team's contribution throughout the Program Increment (PI) through coaching and facilitating team level events.
Raises and provides visibility around gaps, impediments, risks, and dependencies.
Ensures impediments are visible and tracked through to resolution, escalating when necessary.
Fosters practices for identifying, tracking, and resolving cross-team dependencies within the team.
Tracks and interprets relevant OKR/KPIs; identifies key insights & next stepsParticipates in PI planning meetings and other Agile ceremonies for team/teams.
Contributes to prioritization discussions and pressure tests plans for feasibility, capacity, and riskDrives coordination, collaboration, and alignment between Product Owners, Architects, and Engineers to meet regulatory and technical requirementsMonitors and ensures compliance with SDLC standardsFacilitates and plans change management and release management activities Minimum
Qualifications:
3
years in Program Delivery and Project Management 3
years of Scrum Master/Agile Champion experienceExperience delivering Data management related projects / programsPreferred
Qualifications:
Bachelor's Degree in Computer Science or Information Technology Strong facilitation and communication skills.
Ability and aptitude to learn new technical skills quicklyStrong understanding of organizational, product, and industry standard metricsAbility to leverage metrics to diagnose problems and improve deliveryStrong ability to manage change in a dynamic environment and influence others without direct authorityTechnical knowledge sufficient to understand and discuss technical challenges and systems designPMP Certification or SAFe Certification QualificationsSalary Range:
$110,000.
00 to $190,000.
00 annually
bonus
benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20
weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:
to access the three posters.
Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Job Field:
TechnologySchedule:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
We ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success.
Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day.
And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology of #TeamAmex.
How will you make an impact in this role?We are looking for a Senior Technical Program Manager to join the American Express Technology Delivery Excellence Organization.
In this role, you will be responsible for working in partnership with Engineering and Product teams to manage execution and delivery of software to market.
This role uses Agile methodology values, principles, and practices to plan, manage deliver solutions, while gaining insights and fostering continuous improvement in the teams.
Leverages technical knowledge to drive delivery of multi-disciplinary programs across technical, regulatory, and business requirements--from beginning to end.
Translates business objectives into execution strategy.
Anticipates, tracks, and resolves risks, dependencies, and impediments to project delivery.
Responsibilities:
Steers execution on defined, program-level goals for medium-to-high complexity programsWorks within and across team(s) to anticipate, track, and resolve risks and impediments to deliveryFacilitates Agile events and ceremonies that help the Engineering team deliver value incrementally and iteratively; embeds Agile ways of working.
Drives the team's contribution throughout the Program Increment (PI) through coaching and facilitating team level events.
Raises and provides visibility around gaps, impediments, risks, and dependencies.
Ensures impediments are visible and tracked through to resolution, escalating when necessary.
Fosters practices for identifying, tracking, and resolving cross-team dependencies within the team.
Tracks and interprets relevant OKR/KPIs; identifies key insights & next stepsParticipates in PI planning meetings and other Agile ceremonies for team/teams.
Contributes to prioritization discussions and pressure tests plans for feasibility, capacity, and riskDrives coordination, collaboration, and alignment between Product Owners, Architects, and Engineers to meet regulatory and technical requirementsMonitors and ensures compliance with SDLC standardsFacilitates and plans change management and release management activities Minimum
Qualifications:
3
years in Program Delivery and Project Management 3
years of Scrum Master/Agile Champion experienceExperience delivering Data management related projects / programsPreferred
Qualifications:
Bachelor's Degree in Computer Science or Information Technology Strong facilitation and communication skills.
Ability and aptitude to learn new technical skills quicklyStrong understanding of organizational, product, and industry standard metricsAbility to leverage metrics to diagnose problems and improve deliveryStrong ability to manage change in a dynamic environment and influence others without direct authorityTechnical knowledge sufficient to understand and discuss technical challenges and systems designPMP Certification or SAFe Certification QualificationsSalary Range:
$110,000.
00 to $190,000.
00 annually
bonus
benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20
weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:
to access the three posters.
Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Job Field:
TechnologySchedule:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
