Director of Communications - Public Relations
Overview
Responsibilities
Qualifications
Estimated Salary: $20 to $28 per hour based on qualifications.
Manages internal and external communications for the University of Phoenix. Responsibilities include developing the communications strategy for areas of responsibility that align with the university's goals and overseeing the execution of tactics that result in desired outcomes; leading issues/crisis management communications strategy and execution, overseeing reporting of activities to key stakeholders; managing communications professionals and/or overseeing the work of public relations firms, vendors and contractors; managing parts of overall budget.
Responsibilities
- Direct and manage development and execution of communications strategy and programs for internal and external audiences; coordinate internal and outside resources including public relations agencies, vendor and contractors as necessary
- Cultivate relationships with internal leaders, partners and stakeholders as well as external stakeholders including media, community leaders and partner organizations
- Serve as a spokesperson and reliable source for news media (i.e., local broadcast, regional newspapers and online publications), translating national and local messaging while ensuring message discipline
- Proactively identify and recommend opportunistic communications that support organization and leader strategies/goals, monitoring and leveraging daily organization and media news
- Work closely with leaders within External Affairs to align strategy across the university for consistency in strategy and messaging where appropriate as well as to ensure risk is mitigated
- Work closely and integrate communications strategy/execution with internal support teams in marketing, sponsorship and event management teams.
- Writes various communications pieces including strategic communications plans, internal communications from leaders and departments, internal/external messaging, internal/external Q&A, press releases, byline articles, opinion editorials, letters to the editor and more
- Provide coaching and media training to leaders for internal and external communications
- Manages team members including communications manager and specialist positions; recruiting, managing and developing talent to be high performers
- Manages budget for assigned areas of responsibility
- Performs other duties as assigned or apparent
Qualifications
Basic Requirements:
- Bachelor's degree, with major in Public Relations, English, Communications, Journalism, Mass Media, Marketing or related field
- Ten (10) or more years of relevant experience, within a corporate public relations and/or communications department or at a PR/communications agency
Additional
Qualifications:
- Experience working with major brands and/or within the higher education industry is highly desirable
- Extensive communications experience required, direct work with journalists is highly desirable
- Demonstrated experience developing and executing strategic communications programs including proactive B2C and B2B plans and issues management
- Experience in community affairs, particularly with respect to stakeholder engagement, community investment and local strategy development is highly desirable
- Exceptional writing and editing skills
- Strategic thinking and critical analysis of data, business information, messaging with emphasis on impact to business
- Ability to interact and communicate with senior management, colleagues, vendors and others to secure and coordinate program/project communication deliverables
- Ability to convey a professional image, as well as effect
- Demonstrated ability to recruit, retain and develop high-performance team members
- Working knowledge of the software packages used for developing communications deliverables
- Ability to institute and manage policy, process and procedure across a nationally distributed team
- Ability to translate business, initiative and/or project priorities and efforts across teams and make them relevant to internal and external audiences
- Highly skilled at managing multiple complex projects simultaneously
- Strong speaking and presentations skills
- Strong problem-solving and decision-making skills are essential
- Proven ability to influence without direct authority
- Skilled at providing constructive coaching and feedback to executives and other senior leaders
- Ability to respond quickly/professionally to unforeseen crisis and issues
#LI-LS1
#GLDR-LS1
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
