NATIONAL SENIOR ACCOUNT MANAGER at Knight Transportation Phoenix, AZ
Primary Purpose and
Essential Functions:
Incumbents are to meet all customer expectations by managing each customers book of business through effective communication, and building key relationships with both internal and external customers, while improving company profitability.
Incumbents may be assigned to work weekend, 2nd or 3rd shift based on company and customer needs.
Currently looking to fill 5 Senior positions! Schedule:
Monday-Friday 6am-4pm or 7am-5pm.
Address service concerns with teams and develop processes to prevent reoccurring issues.
Proactively communicate and provide creative solutions for customers when service is in jeopardy.
On-board new customers.
Ensure all info is accurate and inputted correctly.
Ensure all loads are meeting service requirementsStay current on rates and capacity and keep other departments and/or LOB's informed.
Engage with customers and develop new business opportunities that leverage all company services.
Ensure a successful hand off to next shift and those Customer Account Managers are informed of on-going concerns.
Produce quality opportunities through lead generation.
Proactively work to assist others in achieving the organization's objective.
Skills:
Must be proficient with MS Office applications (excel, word, outlook, etc.
) Must possess outstanding telephone skills.
Must be able to set priorities.
Must possess excellent time management skills.
Must be able to work in a fast-paced team environment.
Must be able to adapt to changing priorities.
Education:
Bachelor's degree required.
Experience Required:
NoneKMM123.
Estimated Salary: $20 to $28 per hour based on qualifications.
Essential Functions:
Incumbents are to meet all customer expectations by managing each customers book of business through effective communication, and building key relationships with both internal and external customers, while improving company profitability.
Incumbents may be assigned to work weekend, 2nd or 3rd shift based on company and customer needs.
Currently looking to fill 5 Senior positions! Schedule:
Monday-Friday 6am-4pm or 7am-5pm.
Address service concerns with teams and develop processes to prevent reoccurring issues.
Proactively communicate and provide creative solutions for customers when service is in jeopardy.
On-board new customers.
Ensure all info is accurate and inputted correctly.
Ensure all loads are meeting service requirementsStay current on rates and capacity and keep other departments and/or LOB's informed.
Engage with customers and develop new business opportunities that leverage all company services.
Ensure a successful hand off to next shift and those Customer Account Managers are informed of on-going concerns.
Produce quality opportunities through lead generation.
Proactively work to assist others in achieving the organization's objective.
Skills:
Must be proficient with MS Office applications (excel, word, outlook, etc.
) Must possess outstanding telephone skills.
Must be able to set priorities.
Must possess excellent time management skills.
Must be able to work in a fast-paced team environment.
Must be able to adapt to changing priorities.
Education:
Bachelor's degree required.
Experience Required:
NoneKMM123.
Estimated Salary: $20 to $28 per hour based on qualifications.
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