Administrative/Loan Modification/Human Resource

ANGELA OCHOA
↵  Phoenix, AZ 85043  ↵  (602) 769-4476   ↵  ochoafamily81@gmail.com


SUMMARY OF QUALIFICATIONS
10+ years experience in administrative, Loan Modification, and Human Resource
Excellent people skills and ability to work in a team environment to be responsible for performing complete tasks
Proficient in Microsoft Office, (Word, Excel, PowerPoint), OMS, Lotus, Lotus Notes, Peachtree, Adobe Illustrator, Adobe Photoshop.        
Excellent communication skills with both internal and external customers
Strong customer service background
Transcription experience with typing skills 45 WPM
Ability to multi-task while maintaining strong attention to detail
 
MANAGEMENT SKILLS
Project  Management
Database Management 
Team & Self managed projects
Analyzed Payroll Reports






Strong Professional Image
Project Management 

Organizational Development
Leadership skills
Database Management

Managed HR records
Team & Self-Managed Projects


ADMINISTRATIVE EXPERIENCE
Supported Loan Officers by ordering, tracking and scheduling appointments of new clients in a precise manner
Prepare and process new proposals for future customers
Apply payments to customer accounts, generated and prepare daily invoicing for all completed jobs
Experience in handling large amounts of money, record checks, and complete deposits
Arranged and generate checks for employees payroll, process payroll reports
Maintained current documentation on all new hires
Familiarized with multi-line telephone switchboard equipment

Live Fast Cycles Tempe, AZ                  2011-2013              
   Administrative Support
Accounts Payable / Accounts Receivable
Provide Customer Service / Customer with repair quotes
Follow Up / Process documentation for customer loans
Prepare formal quotes for new customers
Communicate with lenders, to process customer loan
Analyzed clients financials, prepare new clients documentation.
Arizona Labor Force Chandler, AZ         1993-2008
 HR Manager / Administrative Support                                                       
Manage large group of employees
Facilitate every aspect of contractor/ subcontractor / customer relations
Provided proper employee safety training classes
Lead teams of 2-50 members in projects & coordinated all job duties
Responsible for cost accounting, budget forecasting, & budget analysis
Verify new employees have proper documentation to obtain a job.

CREDENTIALS
 D.O.T. trained OSHA Trained FedEx Powership trained UPS World Ship Risk Management, Problem Solving Seminars, and Bilingual: English/Spanish



EDUCATION & CERTIFICATIONS
West High School Phoenix, AZ - Graduated 1986

  • ID#: 76023
  • Location: Phoenix, AZ , 85043

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